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If you are unhappy with the way your matter has been handled or the services you have received please contact Harriett Mather immediately.  We want to know if you are dissatisfied.  At Criminal Defence MK we aim to offer all our clients efficient and effective service. 


However should there be any aspect of our service with which you are unhappy:-


Tell us if you feel you are not receiving the service you hoped for.  We can try to put it right, and will look into it promptly and thoroughly.


To do so contact

Harriett Mather at

write to:

Criminal Defence MK Solicitors,

62 Queensway,


Milton Keynes,


MK2 2SA  




01908 379225

If for any reason we are unable to resolve the problem between us, then we are regulated by the Legal Ombudsman who provide a complaints and redress scheme.  You can contact them by


Contact details


Call: 0300 555 0333 between 9.00 to 17.00.


Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ


What to do if you are unhappy with our behaviour

The Solicitors Regulation Authority can help if you are concerned about our behaviour. 

Visit their website to see how you can raise your concerns with the Solicitors Regulation Authority.


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